Practo’s telemedicine platform sees 500% growth in Covid era
The Covid-19 pandemic has shone a spotlight on the need for a strong technological ecosystem within healthcare, not only in India, but across the globe. In the wake of the pandemic, technology which was only being used in the back-end is now at the forefront of this health crisis through tools like telemedicine. This has encouraged countries to implement long-term telehealth tools and enhance the interoperability of electronic medical records.
The demand has surged for digital health solutions during the pandemic and we believe that it will continue to grow even in a post Covid world. Patients are now getting a hang of telemedicine as an alternative to access healthcare, while doctors are also promoting and are supportive of this new digital technology. Corroborating this fact, Practo’s telemedicine platform has witnessed a growth of 500 per cent since March 1, 2020.
Below are some insights from Practo:
● Queries regarding fever, cough, cold, sore throat and body ache have increased by more than 200 per cent and overall telemedicine calls increased by 500 per cent since March, first week
● More than 50 per cent of all GP eConsults were related to Coronavirus
● Most of the queries are from people in the age group of 25 – 40
● There has been a significant increase in the number of people using online consultation aged 60 and above
● Close to 40 per cent of all teleconsults on the Practo platform are happening from Tier-2/3 cities
● Peak timings for queries related to fever, cough, and cold are 9 – 12 in the morning and 7 – 9 in the evening
● 30-35 per cent of the consultations are from women
● Doctors are getting more and more number of consult requests at 2-3 am in the morning, to as late as 10-11 pm at night
● More than 50 per cent of all GP eConsults were related to Coronavirus
● Most of the queries are from people in the age group of 25 – 40
● There has been a significant increase in the number of people using online consultation aged 60 and above
● Close to 40 per cent of all teleconsults on the Practo platform are happening from Tier-2/3 cities
● Peak timings for queries related to fever, cough, and cold are 9 – 12 in the morning and 7 – 9 in the evening
● 30-35 per cent of the consultations are from women
● Doctors are getting more and more number of consult requests at 2-3 am in the morning, to as late as 10-11 pm at night
What kind of new trends has your platform witnessed in the last few months, post the lockdown ?
The ongoing coronavirus pandemic has triggered an adoption of more-healthful behaviours among the people who have started consulting doctors online for even the smallest of health concerns instead of self-diagnosis and self-medication. While there are a lot of growing apprehensions around various health issues amidst Covid-19, more and more people are using telemedicine to get their doubts clarified by the experts.
According to the Practo Health Insights there has been a surge in gynaecology, pediatric and mental health queries; online queries for gynaecology on Practo’s telemedicine platform grew by more than 250 per cent since corona outbreak. While online queries for pediatrics on Practo’s eConsult platform witnessed a growth of 350 per cent since March 1, 2020 and queries for psychiatry on Practo’s eConsult platform grew by 200 per cent in the last three months.
Has the growth of your platform been concentrated in particular cities, regions or states ?
● Top cities from where most of the queries are coming from are Bangalore, Delhi NCR, Hyderabad, Mumbai, Pune, and Chennai.
● T2+ cities from where most of the queries are coming from – Ahmedabad, Jaipur, Lucknow, Bhubaneshwar, and Indore.
● More than 20 per cent of GP consults on the Practo platform are happening from Tier-2/3 cities. While 35-40 per cent of overall consults are also from Tier 2 cities.
● T2+ cities from where most of the queries are coming from – Ahmedabad, Jaipur, Lucknow, Bhubaneshwar, and Indore.
● More than 20 per cent of GP consults on the Practo platform are happening from Tier-2/3 cities. While 35-40 per cent of overall consults are also from Tier 2 cities.
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